TV Link Problems & Faults

Sky tvLink allows you to link another TV to your Sky box, so you can watch Sky TV in more than one room. However, some users experience problems, such as a poor signal, while using the tvLink. Here, we’ve put together a list of solutions to common tvLink problems, to help you enjoy a perfect viewing experience:

1. Check your Sky box outlet settings

Check your settings in the Sky Installer Menu displayed on your TV screen. Make sure your RF outlet power supply is set to ‘ON’. This makes sure that power is being supplied to the RF OUT 2 socket.

2. Check your Remote Eye

If your TV has bad reception, there may be a problem with the power supply to the tvLink. Make sure that the red LED light on the Sky tvLink Remote Eye is on.

3. Check the connections at the Sky Digibox

A problem with the coaxial cables or connections can cause a ‘noisy’ Sky picture on multiple TVs, and you may not be able to change the channel.

Check that the cables are fully pushed into the ‘RF Output 2’ socket at the back of the Sky Digibox. Make sure that the coaxial cable is not faulty, and that there aren’t any loose plugs.

4. Check connections at the Distribution Amplifier

Make sure the coaxial cable is properly connected to the Distribution Amplifier.

5. Check the TV aerial socket

The Sky tvLink problem may be caused by a faulty connection at the aerial socket. You can check whether this is the case by gently moving the coaxial cable where it plugs into the TV aerial face plate. If the LED light on your Sky tvLink flashes whilst you are moving the plug, you may have a faulty TV aerial socket. Be sure you know what your Sky TV PIN number is.

Replace it with a new TV face plate. It is important to make sure that the faceplate is a non-isolated faceplate, because isolation capacitors will stop the Sky tvLink distributor from working. Choose a faceplate with F-type connectors, these are stronger and ensure that less signal is lost.